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Vessel Trust & Privacy 

VESSEL PRIVACY STATEMENT

This Privacy Statement (this "Privacy Statement") explains how information about, and/or that directly identifies, you or makes you identifiable ("personal information") is collected, used and disclosed by Sales and Marketing Heuristics, LLC dba Vessel ("Vessel," "we" or "us") in connection with our website at https://vesselscale.com (the "Site"), our mobile or tablet-based applications ("Apps"), and productivity application services offered in connection with the Site (collectively, with the Site and the Apps, the "Services") and how you can exercise your privacy rights.

We recommend that you read this Privacy Statement in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Statement, then you can click on the relevant link on the sidebar to jump to that section.

 

What Does Vessel Do?

  • Vessel augments US manufacturers with operational expertise and supply chain resources via a network of public and private entities that is designed to help buyers and suppliers of manufacturing services, and those that support them – collectively referred to as our “Network” – build better relationships and work more efficiently together. As a veteran-owned business with a missing to re-shore American manufacturing, we are committed to your privacy and to the security of your data.

What Does this Privacy Statement Cover?

  • This Privacy Statement applies to all the products, services and websites offered by Vessel and explains how we use your personal information when we use your personal information for our own purposes, in our capacity as a data controller.

  • In the event our users are subject to our Terms of Service or other services agreement to use the Services, we act as a processor of the personal information that is provided to Vessel via use of the Services, and we contractually commit ourselves to process such information on behalf and under the instruction of the applicable user, who is the data controller. This Privacy Statement does not apply to such processing and we recommend you read the Privacy Statement of the applicable user, if their processing concerns your personal information.

  • In all other cases, we are the controller of your personal information, including information we process in connection with your use of the Services. This Privacy Statement describes how we process your personal information in such cases.

Information We Collect, and How We Collect It

  • We collect personal information in connection with your visits to and use of the Services. This collection includes information that you provide in connection with the Services, information we obtain from third parties, and information that is collected automatically such as through the use of cookies and other technologies.

    • Information that you voluntarily provide

      • ​We collect personal information from you. The categories of information we collect can include:

        • Contact form submissions. When you respond to a “Contact Us” page, we collect your email address and whatever other information you provide to us.

        • Registration information. We collect personal and/or business information that you provide when you register for an account to use the Services. We may also collect such information when you register for certain events, such as webinars, video and other informational sessions, talks, etc. This information may include your name, email address, and password. In some circumstances, such as where you are an employee of a customer, we may also collect business related information about you, such as your job title, company name and business contact details.

        • Publicly available company information. When using our hosted services for MEPs, Manufacturers, Buyers, Suppliers, and third parties (collectively, the “Services”), you may provide Vessel with data, information or content regarding you, your company, capabilities, products, services, offerings, or procurement requirements (“User Content”) including, without limitation, when creating or claiming a profile or otherwise listing your business, capabilities or offerings on the Site for access, use and evaluation by potential clients, customers or buyers (collectively, “Buyers”) or for access, use or evaluation by potential vendors or suppliers (collectively, “Suppliers”). When you create a profile or claim a profile on the Site, you control what information is added to, removed from, or modified in that profile.

        • Information collected through the use of the Services. After registration, you may create, upload or transmit files, documents, data or information as part of your use of the Services (collectively, "User Content"). User Content and any information contained in the User Content, including personal information you may have included, is stored and collected as part of the Services. You have full control of the information included in the User Content.

        • Usage data. We may collect usage data about you whenever you interact with our services. This may include the webpages you visit, what you click on, when you performed those actions, and so on. Additionally, like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses.

        • Device data. We may collect data from the device and application you use to access our services, such as your IP address and browser type. We may also infer your geographic location based on your IP address.

        • Payment information. If you make a purchase or payment on the Site, such as for a subscription, we collect information provided in connection with your purchase or payment, such as your credit card and payment-related information, including your billing address.

        • Troubleshooting and support. If you contact us for support, we will collect the information you provide us and other details that help us provide support, such as contact or authentication information, data about the state or condition of your device(s), or the content of your chats and other communications with Vessel.

        • Inquiries and feedback. If you contact us, we will collect the information that you provide us, such as your contact information and the contents of your communication with us.

 

We use this information to operate, maintain, improve and provide to you the features and functionality of the Services, as well as to communicate directly with you, such as to send you email messages about products and services that may be of interest to you. Please see the section "How We Use Information" for more detailed information about the purposes for which we process your information.

 

You are free to choose which personal information you want to provide to us or whether you want to provide us with personal information at all. However, some information, such as your name, address, payment information and information on your requested Services may be necessary for the performance of our contractual obligations.

 

  • Information from third-party sources

    • We also collect and receive information about you from third-party sources. This typically includes the following third parties:

      • Third-party sites: When you interact with the Services through third party sites and services, such as when you login using an account or credentials from a third party service, share or export User Content from the Services with third party services, or integrate the Services with third party services, we may receive information from those websites and services. For example, when you login using an account or credentials from a third party service such as Google or Microsoft, we may receive information such as your name, email address, access tokens, and other information related to your account with the third party service. When you create, share or export User Content from the Services with third party services, we may receive information such as user names, IP addresses, device identifiers, profile information, contacts, or e-mail addresses. When you integrate the Services with third party services, we may receive information such as user names, IP addresses, device identifiers, profile information, contacts, or e-mail addresses. We also may receive any other information that a third party site or service shares with us (or that you choose to allow it to share with us). The data we receive may depend upon your privacy settings with the site or service, though we do not control those settings or promise they will be effective. You should always review and customize your privacy settings with sites and services before using them in connection with the Services.

      • Third-party information providers: We may obtain information from other sources, such as third-party information providers, or publicly available sources, and combine this with information previously collected. This helps us update, expand, and analyze our records, identify new companies entering the market and the opportunities they offer, and create more tailored recommendations to promote services that may benefit our customers. For example, we collect personal information (such as your contact details, job title, company, interests social media profiles from joint marketing partners, public databases, data providers, and social media platforms. In these cases, our Privacy Statement governs the handling of the personal information we obtain and combine with the information we hold about you.

  • Information that is automatically collected

    • We, and our third party partners, also automatically collect information about you and any computer or device you use to access the Services, read our emails, or otherwise engage with us. We collect this information through tracking technologies, such as cookies, web beacons, and clear gifs. Please see the section below headed "Cookies and similar tracking technologies" for more information about cookies and similar tracking technologies that we use and the choices available to you.

    • Some of the information we collect, and the ways we collect it, include information about your computers, devices, applications and networks, including your Internet Protocol (IP) address (or the proxy server you use to access the internet), unique device identifiers; your browser settings and specification; and information about how you use the Services (e.g., the pages you view, the links you click, number of clicks, features and functionalities you utilize, how frequently you access the Services, the site from which you came and the site to which you are going when you leave our Services, whether you open emails or click the links contained in emails, whether you access the Services from multiple devices, and other actions you take on the Services. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Services and to understand more about the demographics of our users. We may also work with third party partners to employ technologies, including the application of statistical modeling tools, which attempt to recognize you across multiple devices.

    • We may also record log file information each time you access the Services. This information may include information such as: your requests or actions; IP address; browser type; unique device identifiers; information about your computer or device; number of clicks; how you interact with links, features, or functionalities on the Services; and other such information.

    • The information we collect automatically is used to:

      • provide, improve, or enhance the Services;

      • diagnose or fix technology problems;

      • analyze overall trends to help us improve performance of the Services, including to assess and improve user experience of the Services and identify future opportunities for development of the Services;

      • review compliance with applicable usage terms to assess capacity requirements, to identify user opportunities;

      • maintain the security of the Services; and

      • provide custom, personalized content and information, including targeted content and advertising to promote Vessel and the Services.

  • ​Cookies and similar tracking technologies

    • ​As explained above, Vessel and its third-party partners use tracking technologies such as cookies, web beacons and third-party analytics tools to automatically collect information that may contain personal information from your computer or mobile device as you navigate the Services or interact with emails we have sent as further described above. This includes:

      • Cookies. When you use or visit the Services, we may send one or more cookies — small text files containing a string of alphanumeric characters — to your computer or device that allows us to uniquely identify your browser, computer, or device. Among other things, cookies help us improve our Services and your experience. We use cookies to see which areas and features are popular and to count visits to our Site and particular webpages. We also use cookies to display targeted content, promotions, or advertisements. Cookies also allow us to track your usage of the Services over time. You can find out more about the cookies used on our websites in our Cookie Notice.

      • Clear GIFs. We may employ clear GIFs (also known as web beacons or pixel tags) alone or in conjunction with cookies. Clear gifs are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website or service tied to the clear GIF, and a description of a website or service tied to the clear GIF. This allows us to understand how you interact with links, features, or functionalities of the Services; and with the emails Vessel sends you.

      • Analytics. We collect analytics data, and use third-party analytics tools, including Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics and other third-party analytics tools use cookies or other tracking technologies to help us analyze how users interact with our Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google and other third-party analytics tool providers may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The technologies used by Google Analytics do not gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google's privacy policies. You can learn more about Google Analytics here and opt out of being tracked by Google Analytics across websites by installing the browser plugin available here.

      • Third parties and online advertising. We may share, or we may permit third-party online advertising networks, social media companies and other third-party services, to collect information about you, your computer or device when you visit or use the Services, open emails and otherwise interact with us. These third-party online advertising networks, social media companies, and other third-party services collect information about your use of our Site over time so that they may play or display ads, on other devices you may use, and on other websites, apps, or services. Typically, though not always, the information we share is provided through cookies, social media plug-ins or similar online data collection technologies, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the site, and other information. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.

      • Google advertising. We utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Site. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences.

  • ​How We Use Information.

    • We collect, use, process, combine, retain, and store personal information and information that we collect or receive for a variety of purposes, in each case, as may be described in this Privacy Statement, when we collect your information, or as otherwise disclosed to you as part of our Services, including the following:

    • We treat your data as information that is private to you. To create an enhanced experience, we also use your data for our product-related purposes in the limited circumstances described herein or if we have your express consent.

    • We do not sell your data to third parties. Generally, we use the information we collect from you in connection with providing our services to you. Specific ways we use this information include the following:

      • ​Provision to our Network including Potential Customers and Suppliers. We provide, display, publish and make User Content available to our Network including potential Customers and/or Suppliers that use our site and services to connect to potential customers, clients, vendors, and suppliers.

        • For our business activities, including to provide and operate the Services and to tailor certain features and functionality of the Services to your needs and preferences. For example, we may process your contact details to allow you to register an account with us;

        • To process your payment when you subscribe to the Services or otherwise make payment to Vessel;

      • Customer support. This includes providing you with customer support, which requires us to access your information to assist you.

      • Monitor and improve our services and features. We internally perform statistical and other analysis on information we collect (including usage data, device data, referral data, and information from page tags) to analyze and measure user behavior and trends, to understand how people use our services, and to monitor, troubleshoot and improve our services.  We also use information to assist the enforcement of our Terms of Use and Our Network Guidelines, and to prevent potentially illegal activities and screen for undesirable or abusive activity.

        • To enforce this Privacy Statement, deter against fraudulent, unauthorized, or illegal activity, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;

        • To fulfill any other purpose for which we inform you when you provide your personal information; and

        • For any other lawful purpose, or other purpose that you consent to.

      • ​Create new services, features or content (public data and metadata only). We may use information to create and provide new services, features or content.  When we do this, the individual users will not be identified or identifiable unless we have obtained their permission.

        • To improve our Services. We may review and use certain information, including, for example, the manner and methods through which you use or interact with the Services, for our analytics and research purposes, and to improve our Services or to develop new features, products, services, or other offerings. We may also use User Content for analytics and research purposes, including, for example, to understand how you use the Services, and to improve the Services and provide you with a customized experience;

        • To comply with contractual and legal obligations and requirements;

      • Contact you about your service. We may occasionally send you communications of a transactional nature (e.g. service-related announcements, changes to our services or policies). You can’t opt out of these communications since they are required to provide our services to you.

        • ​To communicate with you and respond to your requests, such as to respond to your inquiries, requests or other questions, contact you about changes to the Services, and communicate about account related matters such as confirmations, invoices, expiration and renewal notices, and technical notices;

      • ​Contact you for marketing purposes (if you opt in). We will only do this if you have given us your express permission to contact you for this purpose.

        • To manage event registrations, seminars, panels, discussions and other event attendance. We may process your personal information to plan and host events or webinars for which you have registered, inquired about, or that you attend, including sending related communications to you;

        • For marketing purposes, including, for example, to send you marketing newsletters or emails, telemarketing calls, SMS or push notifications, information and updates on our products or services we think that you may be interested in, in accordance with your marketing preferences. Please see the "Your Rights and Choices" section, below, to learn how you can control the processing of your personal information by Vessel for marketing purposes;

        • To display personalized advertisements and content. We may process your personal information to conduct marketing research, advertise to you, provide personalized information about us on and off the Services, and to provide other personalized content or experience based on your activities and interests to the extent that you have provided your prior consent where we are legally required to obtain such consent. For these purposes, we may link or combine information about you with other personal information we get from third parties to help understand your needs and provide you with better and more personalized service or content. Please note that we do not use User Content to serve you ads, and we do not share User Content with any third parties for marketing or advertising purposes, unless you have explicitly submitted it to us for that purpose;

  • How We Use Information.

    • We collect, use, process, combine, retain, and store personal information and information that we collect or receive for a variety of purposes, in each case, as may be described in this Privacy Statement, when we collect your information, or as otherwise disclosed to you as part of our Services, including the following:

    • We treat your data as information that is private to you. To create an enhanced experience, we also use your data for our product-related purposes in the limited circumstances described herein or if we have your express consent.

    • We do not sell your data to third parties. Generally, we use the information we collect from you in connection with providing our services to you. Specific ways we use this information include the following:

      • ​Provision to our Network including Potential Customers and Suppliers. We provide, display, publish and make User Content available to our Network including potential Customers and/or Suppliers that use our site and services to connect to potential customers, clients, vendors, and suppliers.

        • For our business activities, including to provide and operate the Services and to tailor certain features and functionality of the Services to your needs and preferences. For example, we may process your contact details to allow you to register an account with us;

        • To process your payment when you subscribe to the Services or otherwise make payment to Vessel;

      • Customer support. This includes providing you with customer support, which requires us to access your information to assist you.

      • Monitor and improve our services and features. We internally perform statistical and other analysis on information we collect (including usage data, device data, referral data, and information from page tags) to analyze and measure user behavior and trends, to understand how people use our services, and to monitor, troubleshoot and improve our services.  We also use information to assist the enforcement of our Terms of Use and Our Network Guidelines, and to prevent potentially illegal activities and screen for undesirable or abusive activity.

        • To enforce this Privacy Statement, deter against fraudulent, unauthorized, or illegal activity, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;

        • To fulfill any other purpose for which we inform you when you provide your personal information; and

        • For any other lawful purpose, or other purpose that you consent to.

      • Create new services, features or content (public data and metadata only). We may use information to create and provide new services, features or content.  When we do this, the individual users will not be identified or identifiable unless we have obtained their permission.

        • To improve our Services. We may review and use certain information, including, for example, the manner and methods through which you use or interact with the Services, for our analytics and research purposes, and to improve our Services or to develop new features, products, services, or other offerings. We may also use User Content for analytics and research purposes, including, for example, to understand how you use the Services, and to improve the Services and provide you with a customized experience;

        • To comply with contractual and legal obligations and requirements;

      • Contact you about your service. We may occasionally send you communications of a transactional nature (e.g. service-related announcements, changes to our services or policies). You can’t opt out of these communications since they are required to provide our services to you.

        • ​To communicate with you and respond to your requests, such as to respond to your inquiries, requests or other questions, contact you about changes to the Services, and communicate about account related matters such as confirmations, invoices, expiration and renewal notices, and technical notices;

      • ​Contact you for marketing purposes (if you opt in). We will only do this if you have given us your express permission to contact you for this purpose.

        • To manage event registrations, seminars, panels, discussions and other event attendance. We may process your personal information to plan and host events or webinars for which you have registered, inquired about, or that you attend, including sending related communications to you;

        • For marketing purposes, including, for example, to send you marketing newsletters or emails, telemarketing calls, SMS or push notifications, information and updates on our products or services we think that you may be interested in, in accordance with your marketing preferences. Please see the "Your Rights and Choices" section, below, to learn how you can control the processing of your personal information by Vessel for marketing purposes;

        • To display personalized advertisements and content. We may process your personal information to conduct marketing research, advertise to you, provide personalized information about us on and off the Services, and to provide other personalized content or experience based on your activities and interests to the extent that you have provided your prior consent where we are legally required to obtain such consent. For these purposes, we may link or combine information about you with other personal information we get from third parties to help understand your needs and provide you with better and more personalized service or content. Please note that we do not use User Content to serve you ads, and we do not share User Content with any third parties for marketing or advertising purposes, unless you have explicitly submitted it to us for that purpose;

  • With Whom We Share or Disclose User Information.

    • ​We also share, transmit, disclose, grant access to, make available, and provide personal information with and to third parties, including to:

      • Provision to our Community. We provide, display, publish and make User Content available to our Network including potential Customers and/or Suppliers that use our site and services to connect to potential customers, clients, vendors, and suppliers. This is done primarily to help connect Buyers and Suppliers and assist Suppliers listed on our site in connecting with potential Buyers in existing and new markets and industries. Information within your profile may be shared with the rest of our Network except for your contact email and phone number, which are shared only with your MEP center and your connections.

      • Manufacturing Support Organizations: Vessel partners with local Manufacturing Extension Partnership (“MEP”) centers in many states and other manufacturing support organizations and may share information from supplier profiles, including User Content, with those partners for the purposes of manufacturing industry research. This sharing is limited to company name, address, and capabilities - as well as aggregated and anonymized usage data. We do not share any personal information about any manufacturers' supply chain or supply chain activity.

      • Your Suppliers: The vendors you add to your Connections and Lists within your profile are strictly confidential. We do not share information about the vendors you manage with other Community members or any external individuals or organizations. Your Notes and other Supplier Management activities within your profile are completely confidential as well.

      • Your Projects: We do not share the details about your Projects, the vendors you invite to participate in your Projects, or the disposition of those Projects with other Community members or outside agencies. All messages and shared files exchanged within a Project are strictly private between you and your vendors. If you list a Community Project, only the project details will be listed and for only other registered Community members to see.

      • Your Files and Messages: We do not have access to the files you upload and share. You control who you share files with and you may revoke privileges or remove files you’ve shared with others at your discretion. The contents of all your messages are strictly private; even our team at Vessel cannot access them.

      • Our Service Providers: In some cases, we also share your information with our service providers who help us to provide our services to you. This may include payment processors or similar vendors that may handle information not intended for public dissemination on our site or in connection with our services. In these cases, we contractually bind these service providers to keep your information confidential and to use it only for the purpose of providing their services to us. For example, we use payment processors who help us to process credit card transactions. By using our services, you authorize Vessel to sub-contract in this manner on your behalf. Rare circumstances include when we need to share information if required by law, or in a corporate restructuring or acquisition context (see below for more details).  Ways we may share your information include the following:

        • Aggregated information to third parties to improve or promote our services. We do not share information about how you use our applications or features or how often you use them. From time to time, we may use aggregated, de-identified activity information to measure and improve performance or to develop new features, but this data will not be attributable to you. No individuals can be identified or linked to any part of the information we share with third parties to improve or promote our services.

        • Your information if required or permitted by law. We may disclose your information as required or permitted by law, or when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order, subpoena, or other legal process served on us.

        • Your information if there’s a change in business ownership or structure. If ownership of all or substantially all of our business changes, or we undertake a corporate reorganization (including a merger or consolidation) or any other action or transfer between Vessel entities, you expressly consent to Vessel transferring your information to the new owner or successor entity so that we can continue providing our services. If required, Vessel will notify the applicable data protection agency in each jurisdiction of such a transfer in accordance with the notification procedures under applicable data protection laws.

          • ​Buyers, successors, or others in connection with a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us may be among the assets transferred;

        • Information you expressly consent to be shared. For example, we may provide your contact details to third parties for various purposes, including to allow those third parties to contact you for marketing purposes. (You may later revoke your permission, but if you wish to stop receiving communications from a third party to which we provided your information with your permission, you will need to contact that third party directly.)

        • Service providers, subcontractors, partners, vendors, consultants, and other third parties that help us provide, operate, improve and secure the Services or that otherwise assist us with any of the purposes noted in this Privacy Statement, including by performing services on our behalf such as, enriching our marketing and sales database, sending marketing communications about our Services, processing payments, sending postal mail, providing back-office services (e.g., IT services), or measuring site traffic. These entities are bound by contractual obligations to keep personal information confidential and can use it only for the purposes for which we disclose the information to them;

        • Our affiliates, parent companies, subsidiaries, and other related companies, all for the purposes noted in this Privacy Statement, including to fulfill requests you have made via our Services or for user support, marketing, technical operations, and account management purposes;

        • Our marketing and advertising partners in accordance with your marketing choices and preferences. We may also partner with third party advertising networks, exchanges and social media platforms to display advertising on the Services and third party websites and we may share personal information with them for this purpose. To turn off certain tracking technologies, click here;

        • Other third parties with your consent

  • Legal Basis for Processing your Personal information (for European Residents Only)

    • If you are located in the European Economic Area or the United Kingdom, note that we will only process your personal information if we have a legal basis to do so. The legal basis on which we rely depend on the personal information concerned and the specific context in which we collect it. Generally, we rely on the following legal bases:

  • Contractual necessity. We process your personal information as a matter of "contractual necessity", meaning that we need to process the information to enter into or perform a contract with you, such as to provide you with the Services, process your payment, or respond to your request. When we process your information due to contractual necessity, failure to provide such information will mean you cannot use some or all portions of the Services.

  • Legal obligations, or vital or public interests. From time to time we may also need to process personal information to comply with a legal obligation, if it is necessary to protect the vital interests of you or other individuals, or if it is necessary for a task carried out in the public interest.

  • Legitimate interests. We may also process your personal information in our legitimate interests, including our own legitimate interests and those of other entities and branches in our group of companies (provided these are not overridden by your interests and fundamental rights and freedoms), such as:

    • to contact you and respond to your requests and inquiries;

    • for business administration, including statistical analysis;

    • to maintain, customize and improve the Services;

    • to promote Vessel and the Services;

    • to protect Vessel's interests and rights; and

    • for fraud prevention and detection and to secure our Services.​​

  • Consent. We may also process your personal data on the basis of your freely given, specific, informed and unambiguous consent. When we process personal information based on your consent, it will be expressly indicated to you at the point and time of collection.

For information about choices that you may have about the information collection and use described in this Section, see the "Your Rights and Choices" Section below.

  • Your Rights and Choices

    • We strive to allow you to exercise your privacy rights and to give you choices about how your information is used. These choices include the following:

      • Marketing Communications ​

        • We maintain appropriate technical and organizational security measures to help protect personal information that we collect, but we do not guarantee that personal information will be completely protected. For example, the transmission of information via the Internet is not completely secure. Any transmission of personal information by you is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services, including the illegal acts of third parties (such as criminal hacking).

      • ​Account information

        • ​If you have registered for an account with the Services, you can access, update or delete your personal information. For example, you can change your registration information using your account profile settings. You can delete the information contained in your account by signing in to your account and requesting deletion of your account. If there is personal information in User Content, you can use the features and functionality of the Services to edit or delete the personal information or User Content. Please note that not all personal information is maintained in a format that you can access or change.

      • ​You can:

        • Download/backup your data. We may provide you with the ability to export, share and publish your data in a variety of formats. This allows you to create your own backups or conduct offline data analysis.

        • Delete your data. Deleting data in the ways described on this page will not permanently delete data immediately. As long as you maintain an account with us, we retain your deleted data in case you delete something by accident and need to restore it (which you can request by contacting customer support). To the extent permitted by law, we will permanently delete your data if you request to cancel your account.

        • Cancel your account. To cancel and delete your account, please contact admin@vesselscale.com. Deleting your account will cause all the data in the account to be permanently deleted, as permitted by law, and will disable your access to any other services that require a Vessel account. We will promptly fulfill requests to delete personal data unless the request is not technically feasible or such data is required to be retained by law (in which case we will block access to such data, if required by law).

  • Privacy rights

    • ​You may have certain rights in respect of your personal information, subject to local data protection and privacy laws. Depending on applicable law, this may include the following rights:

      • Right of access. The right to confirm whether we are processing your information, access your information and/or obtain a copy of your information.

      • Right to correction. The right to correct your personal information, for example where your information is inaccurate or incomplete.

      • Right to deletion. The right to obtain the deletion of your personal information, subject to certain exceptions.

      • Right to portability. The right to obtain a copy of your information that you have provided to us in a portable and readily-usable format (where technically feasible).

      • Right to object or restrict processing. If you are located in the European Economic Area or the United Kingdom, you have the right to object to the processing of your personal information based on our legitimate interests. You also have the right to restrict our processing of your information in certain cases, such as where you contest the accuracy of your information and we require a period of time to verify its accuracy.

      • Right to appeal decisions. In certain locations, you may have the right to appeal our decision in respect of your request. To appeal our decision, please email us at admin@vesselscale.com enclosing a copy of our decision so that we can adequately address your appeal.

      • Right to complain. If you are located in the European Economic Area or the United Kingdom, you have the right to lodge a complaint with your local data protection authority. You can find contact information for data protection authorities in the European Economic Area here and contact information for the UK Information Commissioner here.

    • If you have registered for an account with the Services, you may be able to exercise some of these rights through the Services (as described above). You may also send your request by emailing admin@vesselscale.com or by using the contact details provided under the section headed "Contacting Us" below.

    • We will respond to your request in accordance with applicable law and may require you to provide additional information to verify your request. In order to verify your identity, we will generally either require the successful login to your account or the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the personal information collected in connection with a request, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request, for example where we are unable to verify your identity.

  • Cookies and advertising

    • As described above, we utilize third-party providers to engage in online analytics and targeted advertising involving the collection of personal information, including identifiers, internet/network information, and geolocation data, directly from your browser or device through cookies or related technologies when you visit or interact with our online services or otherwise engage with us online. You can control your cookie preferences, including analytics and ads personalization cookies, through your cookie settings here.

    • If you are a resident of certain US states, such as California and Virginia, you also have the right to opt out from the "sale" of your personal information and the "processing" or "sharing" of your personal information for targeted advertising. To the extent our third-party providers' collection of information from visitors of our website constitutes a "sale" under such laws, or you wish to opt out from targeted advertising, you can access additional information about the choices and opt-out options you have in relation to those practices here.

  • Data Protection

    • We maintain appropriate technical and organizational security measures to help protect personal information that we collect, but we do not guarantee that personal information will be completely protected. For example, the transmission of information via the Internet is not completely secure. Any transmission of personal information by you is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services, including the illegal acts of third parties (such as criminal hacking).

    • The safety and security of your information also depends on you. For example, it is important to keep your password for your account for the Services confidential. We also recommend that you log out of the Services when you are done using it. If you believe that any account credentials for the Services have been compromised, please contact us immediately at admin@vesselscale.com. You can find more detailed information about Security at Vessel at https://vesselscale.com/trust-privacy.

  • Data Storage and International Transfer

    • Your information may be transferred, stored and processed in the United States or any other country in which Vessel or its subsidiaries, affiliates or service providers maintain facilities, which may not offer the same level of protection of personal information as your country of residence. However, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Statement.

    • If you are located in the European Economic Area, Switzerland or United Kingdom, please note that these safeguards include implementing the European Commission's Standard Contractual Clauses with our group companies and applicable partners, or vendors and users.

  • Data Retention

    • ​We tend to keep personal information for as long as we have an ongoing legitimate business need to do so (for example, to operate the Services, for the security of the Services, to comply with your requests, or comply with applicable law) and for a period consistent with the purposes for which we have collected the information. When we have no ongoing legitimate business need to process your personal information, we may either delete or anonymize your personal information. If it is not possible to delete or anonymize your information (for example, because your personal information has been stored in backup archives), then we will securely store your personal information until we can safely delete or anonymize such information, or as otherwise required to operate the Service, comply with your requests, or comply with applicable law.

  • ​Information from Children

    • ​The Services are not directed to children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child and believe that your child may have provided us with personal information, please contact us at admin@vesselscale.com and we will use commercially reasonable efforts to delete that information.

  • ​Third Party Websites

    • ​The Services may provide links to third party websites and online services. This Privacy Statement does not describe the privacy practices of those websites or services. Please review the privacy policies or privacy statements of those websites or services before providing personal information to them.

  • ​Updates to This Privacy Statement

    • ​We may amend this Privacy Statement from time to time. When we do so, we will update the "Last Updated Date" at the end of this Privacy Statement and take appropriate measures to alert you consistent with the significance of the changes we make. We will obtain your consent to any material changes if and where this is required by applicable data protection laws.

  • ​Contacting Us

    • ​If have questions about this Privacy Statement or our privacy practices, please contact us at admin@vesselscale.com or 222 North 13th Street, Boise, ID 83702.

  • ​Last Updated Date

    • ​This Privacy Statement was last updated on April 15th, 2024.

 

​For Residents of California

  • Scope of Disclosures

This CA Notice provides additional information about how we collect, use, disclose and otherwise process personal information of individual residents of the State of California, either online or offline, within the scope of the California Consumer Privacy Act of 2018 ("CCPA") as modified by the California Privacy Rights Act of 2020 ("CPRA").

Unless otherwise expressly stated, all terms in this CA Notice have the same meaning as defined in our Privacy Statement or as otherwise defined in the CCPA/CPRA.

This additional California Notice (this "CA Notice") supplements the information contained in our Privacy Statement above and applies solely to individual residents of the State of California ("consumers" or "you").

  • Collection and Use of Personal Information

    • ​When we use the term "personal information" in this CA Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household. This term does not include aggregated or de-identified information that is maintained in a form not reasonably capable of being associated or linked to you.

      • ​Categories of personal information collected by Vessel

    • In the last 12 months, we have collected the following categories of personal information:

      • Identifiers, including name, email address, home address, etc.

      • Commercial information, including name, credit or debit card information, address, telephone number, etc.

      • Internet/network information, including your IP address, interaction with our website, page loads, clicks, etc.

      • Geolocation data, including your IP Address, city, state, country, etc.

      • Profession/employment information, including job title and current employer.

      • Sensitive personal information, such as your account log in combined with the log-in password or credentials.

      • Inferences, such as behavior, responses to surveys, product usage, etc.

  • For more detailed information about the personal information we collect, please see the "Information We Collect" Section of our Privacy Statement.

    • ​Sources of personal information

  • In the last 12 months, we have collected personal information from the sources described in the "Information We Collect" section of our Privacy Statement.

    • ​Purposes for which Vessel uses your personal information

  • ​In the last 12 months, we have used personal information for the purposes described in the "How We Use Information" section of our Privacy Statement.

    • ​Disclosure of personal information to third parties

  • ​In the last 12 months, we have disclosed personal information with third parties for our business purposes as described under the "Sharing of Information" section of our Privacy Statement.

    • ​Sales and sharing of personal information

  • For purposes of the CCPA/CPRA, a "sale" is the disclosure of personal information to a third party for monetary or other valuable consideration, and "sharing" is the disclosure of personal information to third parties for cross-context behavioral advertising (whether or not for monetary or other valuable consideration).

  • We utilize third-party providers to engage in online analytics and targeted advertising involving the collection of personal information, including identifiers, internet/network information, and geolocation data, directly from your browser or device through cookies or related technologies when you visit or interact with our online services or otherwise engage with us online. We use these third-party providers to analyze and optimize our online services, provide more relevant content and ads to users of our online services and other third parties, and perform other services related to analytics or advertising consistent with this CA Notice and our Privacy Statement. These third-party businesses may use the information they collect directly from you for their own purposes in accordance with their own privacy notices, which may include using this information for services provided to other third parties, including other parties operating in advertising networks.

  • To the extent that these practices qualify as "sales" or "sharing" under the CCPA/CPRA, we may have "sold" or "shared" your internet/network information and geolocation data to third-party analytics and advertising partners in the last 12 months. You have the right to opt out of such "sales" or "sharing" as described below.

Your California Privacy Rights

  • Consumers who are California residents have the following rights under the CCPA/CPRA:

    • ​Right to know. You have the right to know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us"

      • the categories of personal information we have collected about you;

      • the categories of sources from which the personal information was collected;

      • the specific pieces of personal information we have collected;

      • the business or commercial purpose for collecting or selling your personal information;

      • the categories of personal information that we have disclosed for a business purpose or "sold" or "shared": and

      • the categories of third parties to whom personal information has been disclosed for a business purpose or "sold" or "shared".

    • Right to correct. You have the right to request that we correct any of your personal information that we collected from you that is inaccurate, subject to certain exceptions.

    • Right to delete. In certain circumstances, you have the right to ask us to delete the personal information we have collected from you.

    • Right to limit the use of sensitive personal information. We do not use or disclose sensitive personal information except to provide the Services to you and as otherwise permitted under the CCPA/CPRA.

    • Right to opt out of sale/sharing. You have the right to ask us not to "sell" or "share" your personal information.

  • California's "Shine the Light" law also permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

    • ​How to exercise your rights

  • ​To exercise your right to know, right to correct and right to delete, please submit a request by:

    • Emailing admin@vesselscale.com with the subject line "California Rights Request," or

    • Completing an Export My Data or Delete My Account request through the Account Settings page.

  • We will need to verify your identity before processing your request. In order to verify your identity, we will generally either require the successful login to your account or the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the personal information collected in connection with a request to exercise the right to know and the right to deletion, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request, particularly where we are unable to verify your identity.

  • In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf where i) you provide sufficient evidence to show that the requestor is an authorized agent with written permission to act on your behalf and (ii) you successfully verify your own identity with us.

  • To the extent our third-party providers' collection of information from visitors of our website constitutes a "sale" or "sharing" under the CCPA/CPRA, you can access additional information about the choices and opt-out options you have in relation to those practices here. You can also control your cookie preferences, including analytics and ads personalization cookies, through your cookie settings here.

    • ​Minors Under Age 16

  • We do not "sell" or "share" the personal information of consumers we know to be less than 16 years of age.

Updates to This CA Notice

  • We will update this CA Notice from time to time. When we make changes to this CA Notice, we will change the "Last Updated Date" date set forth above. If we make material changes to this CA Notice, we will notify you by email to your registered email address, by prominent posting on our online services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.

Contact Us

  • If have questions about this CA Notice or our privacy practices, please contact us at admin@vesselscale.com or 222 North 13th Street, Boise, ID 83702.

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